NorthVault

Contact us

Questions, problems or feedback. If you hold an account, the reply lands in your messages where you can answer it; otherwise we reply by email.

Try the help centre

Most questions are answered in the help centre.

Account access

Locked out or see a sign-in you don’t recognise? Say so in the subject and we’ll prioritise it.

Security reports

Found a vulnerability? Report it here with steps to reproduce. Please don’t disclose it publicly first.

We store your name, email and message so we can reply — see the privacy policy. Never include your password or a recovery phrase in a message.

We will never ask for your password, your two-factor codes or a recovery phrase — not by email, not in a reply here, not ever. Anyone who does is trying to steal from you.